Zoho CRM Software for the Manufacturing Industry
Streamline Manufacturing, Maximize Efficiency, and Build Stronger Customer Relationships
Connected Systems, Seamless Workflows
Zoho CRM enables your marketing, sales, customer service, and inventory data to be together—no more juggling disconnected tools or dealing with communication gaps. From managing distributor management to nurturing long-term client contracts, everything is tracked and optimized for your manufacturing needs.
End-to-End Visibility Across the Customer Lifecycle
Manufacturers often deal with lengthy buying cycles and intricate deal structures. Zoho CRM supports you in managing every stage of the customer journey—from prospecting and quoting to fulfillment and post-sale support. You'll have complete visibility into accounts, product preferences, purchase history, and service requests—all conveniently located in one spot.
Automated Work Order Management for Complex Operations
Save precious time and reduce errors by automating tasks like lead routing, quote approvals, order management, and service requests. You can create custom work order management tailored to your manufacturing processes, whether generating requests for quotes (RFQs) or scheduling deliveries and tracking installations.
Real-Time Insights and Performance Monitoring
Stay ahead of production schedules and meet customer expectations with insightful reports and dashboards. You can monitor sales pipelines, distributor performance, machine maintenance logs, and marketing ROI with just a few clicks.
SalesIQ for Manufacturing: Real-Time Lead Engagement
Zoho SalesIQ helps you connect with potential clients while they're exploring your product catalog or RFQ pages—no need to wait for them to reach out first!
AI Assistant "Zia" for Smart Manufacturing Decisions
Zoho CRM comes with Zia, an AI assistant that helps you predict demand, spot deal risks, and suggest the best action. In the manufacturing world, timing is crucial—Zia keeps you ahead with predictive insights, alerts for sales anomalies, and workflow recommendations based on your data patterns.
CPQ (Configure, Price, Quote)
Manufacturing deals often involve custom configurations, pricing structures, and bulk discounts. Through Zoho CRM’s CPQ tools, your sales team can:
Inventory and Order Management System
Ensure your production and sales teams are always aligned. Zoho CRM integrates smoothly with your ERP and inventory systems to provide:
Enhance Your Workforce with Smart HR Tools from Zoho Recruit
At the core of every manufacturing operation are the people, whether they're on the production line, in engineering, or providing service support. Zoho Recruit is here to help you build and keep the talented workforce your plant relies on.
Recruitment Solutions Built for Manufacturing
With a modern recruitment solution, businesses can effortlessly post job openings on popular platforms like Indeed, Monster, and Naukri, ensuring maximum visibility. The process is further streamlined by automating candidate screening and resume parsing, saving valuable time and effort. Employers can monitor applicants at every stage of the hiring journey—from interviews and assessments to offer rollouts and onboarding. Additionally, the system helps in building strong talent pipelines, especially for high-demand roles and seasonal hiring requirements, ensuring you're always ready to recruit the right talent when needed.
Seamless HRMS Solution & CRM Integration
You can effortlessly sync your recruitment data with CRM workflows within Zoho's integrated ecosystem. For instance, once you hire a field service engineer, they can be smoothly onboarded into the service management module and assigned to specific roles, clients, or regions—all without the hassle of switching platforms.
Zoho Software Built for Every Manufacturing Segment
Zoho CRM sustains manufacturing businesses across various verticals:
Whether producing in bulk or managing custom orders, Zoho CRM adjusts to fit your production cycle and market needs.
Deliver Value Across the Manufacturing Chain
Why Manufacturers Trust Zoho CRM Software
Start Building Smarter, Faster, and Stronger with Zoho CRM
Whether you're optimizing sales, hiring skilled technicians, or managing complex distributor networks, Zoho CRM for Manufacturing has you covered. Join thousands of manufacturers who trust Zoho Software to drive productivity, streamline operations, and stay ahead in a competitive market.